Customer Contract Management
Customer Return Management
Demand Planning
Field Service and Repair
Fixed Asset Management
Intercompany Project Time And Expenses
Intracompany Stock Transfer
Make-to-Stock
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Over the Counter Sales
Best Practice Scenario: Over the Counter Sales
The scenario Over the Counter Sales enables you to sell goods over-the-counter at a shop, and also includes features such as:- Instant invoice creation and goods issue posting
- Pricing
The system automatically determines prices and discounts. You can also manually enter these, if required. - Credit Card
Over-the-Counter Sales supports payment with credit cards with an integration to payment service providers. - Sell goods over-the-counter to anonymous customers. No customer master data required
Process Flow details of Over the Counter Sales
Roles involved to Over the Counter Sales
- Cashier
- Accounts Receivable Accountant
Business Value of Over the Counter Sales
This scenario streamlines the entire Order-to-Cash Process for midsize companies that sell from stock and wish to fulfill rising customer demands for service and value.You can become more profitable by responding efficiently to customer demand based on real-time availability information thereby growing revenue while decreasing cost of sales.
SAP Business ByDesign helps efficiently manage the Order-to-Cash process: From opportunity management, and order fulfillment through to financial settlement
Key Benefits of Over the Counter Sales
- Sales assistant function to best convert opportunities into business;
- Automatic quote and order generation, processing and flexible pricing management;
- The product availability check ensures reliability and accuracy of the confirmation data by checking customer requirement against the stock on hand and the product supply situation;
- Integrates operational processes with master data to ensure consistency between orders, shipments and invoicing;
- Scalable process for revenue recognition supporting different accounting principles;
- Built in analytics enables a drill down to the profit and loss result alongside dimensions like products, customer groups and distribution channels.
Application
- SAP Business ByDesign
Continue to review the other Business Processes SAP Business ByDesign
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