Supplier Return Management

Best Practice Scenario: Supplier Return Management

The Strategic Sourcing business scenario enables you to identify and select suitable new suppliers and to manage relationships with existing suppliers in order to meet the routine purchasing requirements of your company. It involves the definition of requirements for a product, through to the identification and selection of the most suitable suppliers, and finally to the negotiation and creation of a purchasing contract with the chosen supplier.

Process Flow details Supplier Return Management

Roles involved to Supplier Return Management

• Strategic Buyer

Business Value of Supplier Return Management

There is a great need to maximize customer service levels by carrying the right inventory, at the same time as being able to manage returns to the vendor if there is overstock, customer returns or product quality problem. This scenario enables the process of managing the return of product in a simple manner that ensures that the communications with the vendor, match the physical return of product and subsequent financial settlement.

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[caption id="attachment_202180" align="aligncenter" width="1024"] De Business Flow van Supplier Return Management binnen SAP Business ByDesign[/caption]

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Key Benefits of Supplier Return Management

• Standardized process for managing returns to vendors
• Reduction in costs of carrying obsolete inventory
• Reduced cost of losses resulting from late returns
• Increased revenues by reducing the risk of carrying extra inventory that can be returned, and having lower out-of-stock situations for customers
• Complete financial and audit control to ensure the debit from the vendor is processed in a timely way

Application

• SAP Business ByDesign

Continue to review the other Business Processes SAP Business ByDesign

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