Integration of Sales with External Buyers (2EL)

For selling organizations whose buyers use traditional data exchange protocols such as electronic data interchange (EDI), or in Two-Tier scenarios, where subsidiaries are on SAP S/4HANA Cloud, this scope item provides a set of robust application programming interfaces (APIs) to simplify and automate exchanging sales documents and their follow-on messages.

The following documents and functions are supported:

Sales Process:

- Create, change, or cancel sales order (inbound message)

- Send purchase order confirmation (outbound message)

- Send Advance Shipping Notification (ASN, outbound delivery message)

- Send supplier invoice (outbound message)

Return Process:

- Create return order (inbound message)

- Return order confirmation (outbound message)

- Send Credit Memo (outbound message)

The Simple Object Access Protocol (SOAP) messaging protocol is supported.

You can enable B2B integration with the corresponding Integration of SAP S/4HANA Cloud Procurement with Suppliers (2EJ) scope item.

Key Process Steps Covered

• Create, update, or cancel sales order from purchase order
• Display sales order (optional)
• Release or cancel sales order manually if customer-expected price check fails
• Send order (cancellation) confirmation
• Create delivery
• Execute picking
• Post goods issue
• Send advance shipping notice
• Create billing document
• Send invoice
• Perform customer return process

Benefits

• Experience greater automation in exchanging sales documents with buyers
• Reduce time and manual efforts in corresponding with buyers
• Increase productivity, performance, and work satisfaction of sales professionals and accounts receivable accountants
• Save costs for paper, postage, mailing, records management
• Enable higher degrees of scalability with process efficiency gains

Where is Integration of Sales with External Buyers(2EL) being used?

This Scope item is used in the following way:

• As a core function of Order and Contract Management within Sales Scope Item Group

Process flow of Integration of Sales with External Buyers (2EL)

• Best Practices of SAP S/4HANA On Premise *1
• Best Practices of SAP S/4HANA Cloud *2
• Best Practices of SAP Analytics Cloud *2
• Best Practices of Robotics Process Automation(RPA) with SAP Leonardo *2

• RISE with SAP
• SAP S/4HANA Cloud
• SAP on Azure
• Business Process Management