Best Practice scenario Credit Memo Processing (1EZ)

Credit Memo Processing (1EZ)

A credit memo request is created with the amount to be credited and placed on a billing block for review. It is then released to become billing relevant and appear on the billing due list. The periodic billing process creates a credit memo to be sent to the customer and posts a journal entry.

Key Process Steps Covered

Create credit memo request
Approve workflow for credit memo requests
Remove billing block (review credit memo request)
Create credit memo

Benefits

Integrate credit memo processing in the system

Where is Credit Memo Processing(1EZ) being used?

This Scope item is used in the following way:

As a core function of Order and Contract Management within Sales Scope Item Group

Process flow of Credit Memo Processing (1EZ)

Find below the process flow of the scope item Credit Memo Processing as it is defined for release s4h-2021.

Download Process Flow of Best Practice scenario Credit Memo Processing (1EZ) - S/4HANA OP

Ref: Sales of SAP S4H-2021

Best Practices related to S/4HANA

Best Practices of SAP S/4HANA On Premise *1
Best Practices of SAP S/4HANA Cloud *2
Best Practices of SAP Analytics Cloud *2
Best Practices of Robotics Process Automation(RPA) with SAP Leonardo *2

*1) Yearly Updates are released per September of each year
*2) The Quarterly updates are released per Februari, May, August and November
Details of future releases can be found in the SAP Roadmap section of each product. Go to SAP Roadmap Product Finder.

Knowledge Center Scheer Nederland | The Process Experts Visit also the SAP Cloud ERP knowledge center of Scheer Netherlands. The following topics are covered: