
Supplier Evaluation and Performance Monitoring (SL4)
You can evaluate your company’s suppliers to obtain a basis for your business relationship with them and to optimize your supply base. Based on the feedback you gather through questionnaires, you obtain a scorecard for each supplier evaluated. The scorecard helps you to assess a supplier’s strengths and shortcomings and to initiate measures for improvement. Evaluation scorecards also enable you to easily compare suppliers within a peer group.
A combined real-time view across operational and questionnaire-based scores provides a holistic view of your supplier’s performance. This scope item provides two different use cases for the category manager:
Evaluate supplier performance and analyze KPIs based on the evaluation.
Key Process Steps Covered
- Evaluate suppliers' operational performance
- Perform evaluation by questionnaire
- Perform evaluation by user-defined criteria
- Establish supplier evaluation score history
Benefits
- Define questionnaires
- Create and manage group-based evaluation templates
- Analyze scorecards
- Monitor supplier evaluation by questionnaire
Where is Supplier Evaluation and Performance Monitoring(SL4) being used?
This Scope item is used in the following way:
- As a core function of Supplier Management within Sourcing and Procurement Scope Item Group