Opportunity-to-Order with SAP Cloud for Customer (1VP)

After implementing the steps in customer interaction guide, you replicate business partner information and materials from SAP S/4HANA Cloud to SAP Sales Cloud. Also, you can create or change accounts and contacts in SAP Cloud for Customer, which are replicated to the SAP S/4HANA Cloud.

In SAP Sales Cloud, you can leverage this data to create new opportunities and quotes. While doing so, prices can be calculated in the SAP S/4HANA Cloud and sent back to SAP Sales Cloud. Sales orders in SAP S/4HANA can be created either as a follow-up document from the SAP Sales Cloud opportunity or from the SAP Sales Cloud quote.

Once the sales order is in SAP S/4HANA system, the sales order ID is sent back to SAP Sales Cloud. In the SAP Sales Cloud, you can check your sales documents for the SAP S/4HANA sales order ID. If required, you can open and manage the sales order by accessing the SAP S/4HANA UI from your SAP Sales Cloud system via UI mashup.

Key Process Steps Covered

Create SAP Sales Cloud opportunities and quotes leveraging SAP S/4HANA Cloud master data
Create or change accounts and contacts in SAP Sales Cloud, which are replicated to the SAP S/4HANA Cloud
Request prices from SAP S/4HANA within the SAP Sales Cloud opportunity and SAP Sales Cloud quote management process
Create sales orders in SAP S/4HANA Cloud as follow-up document from either SAP Sales Cloud opportunity or SAP Sales Cloud quote
Manage sales orders in SAP S/4HANA Cloud UI via UI mashup from SAP Sales Cloud

Benefits

Reduce the total cost of ownership (TCO) by leveraging information stored in your back-end system
Reduce TCO by using SAP S/4HANA Cloud to manage processes after sales order creation

Where is Opportunity-to-Order with SAP Cloud for Customer(1VP) being used?

This Scope item is used in the following way:

As a core function of Order and Contract Management within Sales Scope Item Group

Process flow of Opportunity-to-Order with SAP Cloud for Customer (1VP)

Find below the process flow of the scope item Opportunity-to-Order with SAP Cloud for Customer as it is defined for release s4hc-2111.

Download Process Flow of Best Practice scenario Opportunity-to-Order with SAP Cloud for Customer (1VP) - S/4HANA Cloud

Ref: Sales of SAP S4HC-2111

Best Practices related to S/4HANA

Best Practices of SAP S/4HANA On Premise *1
Best Practices of SAP S/4HANA Cloud *2
Best Practices of SAP Analytics Cloud *2
Best Practices of Robotics Process Automation(RPA) with SAP Leonardo *2

*1) Yearly Updates are released per September of each year
*2) The Quarterly updates are released per Februari, May, August and November
Details of future releases can be found in the SAP Roadmap section of each product. Go to SAP Roadmap Product Finder.

Knowledge Center Scheer Nederland | The Process Experts Visit also the SAP Cloud ERP knowledge center of Scheer Netherlands. The following topics are covered:

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