Delivery Insights enabled by IoT (4IH)

Delivery Insights enabled by IoT (4IH)

SAP Internet of Things enriches your delivery processes with real-time IoT sensor data and provides you with a holistic and transparent view of the entire delivery process. The sensor data is embedded into your existing processes to guarantee a seamless user experience.

With the flexible system configuration approach, you can monitor all kinds of sensor data such as temperature, humidity, acceleration, location, or radiation. Numerous use cases are possible and can be tailored to your needs.

As soon as an unusual sensor reading is detected by SAP Internet of Things, the system triggers a notification to the relevant parties in SAP S/4HANA, providing them with direct insight to action. You can then proactively react to critical supply situations, anticipate potential quality issues, increase the on-time delivery performance, and improve the customer satisfaction.

Key Process Steps Covered

  • Manage sales orders
  • Manage deliveries
  • Manage purchase orders
  • Manage and monitor IoT sensor data
  • Detect and proactively react on delivery issues

Benefits

  • Get a holistic and transparent view of the entire delivery process
  • Determine immediate insight to action based onĀ IoTĀ sensor data
  • Get a seamless user experience with embedded IoT sensor data
  • Receive intelligent system notification
  • React to critical supply situations proactively
  • Anticipate quality issues
  • Increase on-time delivery performance
  • Improve customer satisfaction

Where is Delivery Insights enabled by IoT(4IH) being used?

This Scope item is used in the following way:

  • As a core function of Order and Contract Management within Sales Scope Item Group

Process flow of Delivery Insights enabled by IoT (4IH)

Find below the process flow of the scope item Delivery Insights enabled by IoT as it is defined for release s4h-2021.


Download Process Flow of Best Practice scenario Delivery Insights enabled by IoT (4IH) - S/4HANA OP
Ref: Sales of SAP S4H-2021
Best Practices related to S/4HANA*1) Yearly Updates are released per September of each year
*2) The Quarterly updates are released per Februari, May, August and November
Details of future releases can be found in the SAP Roadmap section of each product. Go to SAP Roadmap Product Finder.
Knowledge Center Scheer Nederland | The Process Experts Visit also the SAP Cloud ERP knowledge center of Scheer Netherlands. The following topics are covered:
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