
Sales Order Processing - SEPA Direct Debit Handling (BKX)
This business process encompasses the check of the SEPA mandate during sales order processing including exception handling if the SEPA mandate does not exist.
During the SEPA implementation phase, the internal sales representative regularly checks sales orders with missing SEPA mandates and coordinates the exception handling. If the SEPA mandate is received before delivery creation, the relevant SEPA mandate is maintained. Alternatively, payment terms that are not SEPA-relevant can be agreed upon with the customer for this particular order. In this case, the internal sales representative changes the sales order accordingly. After performance of exception handling, delivery documents can be created. The billing document is then created. On the invoice form, the SEPA prenotification is displayed to inform the customer about the debit memo. The incoming customer payment is handled within accounts receivables.
Key Process Steps Covered
- Create and check sales orders if SEPA mandate exists
- Handle exceptions for missing SEPA mandate
- Create delivery
- Execute picking
- Post goods issue
- Create billing document including SEPA prenotification
Benefits
- Enforce definition of SEPA mandate for SEPA-relevant customer sales orders when using SEPA payment terms
Where is Sales Order Processing - SEPA Direct Debit Handling(BKX) being used?
This Scope item is used in the following way:
- As a core function of Order and Contract Management within Sales Scope Item Group