Accelerated Third-Party Returns (1Z3)

Accelerated Third-Party Returns (1Z3)

This scope item supports the return scenario, where material is directly returned by the customer to the supplier.

The customer contacts the seller and informs the internal sales representative that they want to return goods. The sales representative decides that the materials must be returned directly to the supplier. This can be the case when materials are shipped to the customer via third-party delivery by the supplier.

The sales representative creates a returns order to initiate the return of materials directly to the supplier. Once the returns order is saved and released, a return purchase order is generated automatically. After the supplier receives the returned goods and the seller receives a credit memo from the supplier, the customer is compensated by the seller via credit memo or replacement material.

The progress of the return process can be monitored using the returns overview.

For return of third-party goods to supplier via seller, see the Accelerated Customer Returns (BKP) scope item.

Key Process Steps Covered

  • Create return order
  • Process supplier refund based on supplier credit memo
  • Determine refund
  • Create credit memo or replace material free of charge

Benefits

  • Enable direct return of third goods from customer to supplier

Where is Accelerated Third-Party Returns(1Z3) being used?

This Scope item is used in the following way:

  • As a core function of Order and Contract Management within Sales Scope Item Group
  • As a core function of Service Operations & Processes within Service Scope Item Group

Process flow of Accelerated Third-Party Returns (1Z3)

Find below the process flow of the scope item Accelerated Third-Party Returns as it is defined for release s4h-2021.


Download Process Flow of Best Practice scenario Accelerated Third-Party Returns (1Z3) - S/4HANA OP
Ref: Service of SAP S4H-2021
Best Practices related to S/4HANA*1) Yearly Updates are released per September of each year
*2) The Quarterly updates are released per Februari, May, August and November
Details of future releases can be found in the SAP Roadmap section of each product. Go to SAP Roadmap Product Finder.
Knowledge Center Scheer Nederland | The Process Experts Visit also the SAP Cloud ERP knowledge center of Scheer Netherlands. The following topics are covered:
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